Refund Policy

At DORVEXION, we are committed to delivering exceptional value and customer satisfaction. This Refund Policy outlines the terms and conditions governing refund eligibility, timeframes, procedures, and limitations for purchases made through dorvexion.pro.

By completing a purchase with DORVEXION, you acknowledge and agree to the terms set forth below.

1. Eligible Items

Refunds may be granted for products or services purchased directly through dorvexion.pro that meet the following criteria:

  • The item or service was purchased within the eligible timeframe.
  • The request is supported by valid proof of purchase.
  • The product has not been fully consumed, used, or materially altered.
  • The service has not been fully rendered or completed.

2. Refund Timeframe

Customers must submit a refund request within 14 calendar days from the date of purchase unless otherwise specified in writing.

Requests submitted beyond this timeframe may not be eligible for review. DORVEXION reserves the right to assess exceptional cases at its sole discretion.

3. Refund Procedure

To initiate a refund request, please follow these steps:

  1. Contact our support team via email with your order number and detailed reason for the request.
  2. Provide any required documentation or supporting materials.
  3. Await confirmation and review from the DORVEXION support team.

Once approved, refunds will be processed using the original payment method within 5–10 business days.

4. Conditions

  • Refunds may be partial if services have been partially delivered.
  • Transaction fees, processing charges, or third-party costs may be non-refundable.
  • Repeated or abusive refund requests may result in account restrictions.
  • DORVEXION reserves the right to deny refunds where policy terms are not met.

5. Non-Refundable Items

  • Digital products that have been accessed, downloaded, or activated.
  • Customized or personalized services once work has commenced.
  • Completed consultations or strategy sessions.
  • Promotional or discounted items marked as final sale.

6. Contact Information

For refund inquiries or assistance, please contact:

DORVEXION
Email: [email protected]
Website: https://dorvexion.pro

Our support team operates Monday through Friday, 9:00 AM – 6:00 PM (UTC). We strive to respond to all inquiries within 1–2 business days.